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"I thought it was crazy": Furious residents of swanky city centre flats handed HUGE bills with 'scare tactic'... over a YEAR after they left

Residents of a swanky city centre apartment complex have been left outraged after being told they owe hundreds of pounds in energy bills - over a year after they moved out.

Previous tenants of Kampus, located next to Canal Street, told the Manchester Evening News they received hefty bills marked 'overdue' from operator Native around two weeks ago, with some dating back to 2022. An accompanying letter blamed 'the introduction of the new Government backed relief programmes' and 'awaiting confirmation of the appropriate reliefs'.

They have dubbed the move 'unethical and unfair', criticising Native for deploying 'scare tactics'. In a statement to the M.E.N, Native said 'due to delays in the government relief scheme' it has become 'necessary' to reissue residents' bills, and apologised for the 'complexity' of the scheme.

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One former tenant, who chose not to be named, told the M.E.N he was a resident at Kampus from September 2022 to March 2023. He said he settled all his bills before leaving, but was 'shocked' received a letter around two weeks ago telling him he owed them £820.

"Every time a bill came, I paid it," he said. "I followed up to make sure my last bill was paid after I left, and I thought that was the end of that.

"Then about two weeks ago I got an email from Kampus, which I initially ignored because I thought I must've just been left on a mailing list. But then I got a notification saying I had a new bill, which was £820. I thought it was crazy."

He contacted Native to complain, citing Ofgem regulations, but was told the company subscribe to a different regulator - the Heat Network Billing Regulations 2014. When he complained, he was told

Read more on manchestereveningnews.co.uk