First multiservice space will provide “one-stop shop” support to forcibly displaced and other war-affected people in Kharkiv city

In a newly opened multiservice space, people affected by the war can receive a range of services from UNHCR, its NGO partner Right to Protection and the city authorities to help them address essential needs and feel welcomed in Kharkiv.

7 May, Kharkiv – A new multiservice space opened today in Kharkiv city to serve as a “one-stop shop” where displaced and other war-affected people can receive a variety of essential services and support in one place. It has been created by the Ukrainian NGO Right to Protection with support from UNHCR, the UN Refugee Agency, and in cooperation with Kharkiv City Council to help war-affected people receive essential services and support as Kharkiv continues to be attacked by Russia on a nearly daily basis. The facility is located in underground premises, making it safe for people to receive services during the air alerts.

In the space “Svii” (Your Space), people will be able to receive free legal aid, psychosocial support, enroll for cash assistance provided by UNHCR, or career consultations from UNHCR’s NGO partner Right to Protection. In addition, people can here access administrative and social protection services from the city authorities. It will also host a room where trainings, group counselling and workshops can be organized to support the inclusion of displaced people and help them build new networks in their host community.

With support from UNHCR, Right to Protection has renovated the space and equipped it with furniture and appliances while the city authorities will install a ramp to make the space accessible to people with low mobility.

“It is a vital step that is taken today for people fleeing the war and suffering from the relentless attacks on Kharkiv. Now they will have the